Privacy Policy
Last updated: January 1, 2026
Introduction
Miqat Gate for Umrah Services respects your privacy and is committed to protecting the personal data of pilgrims, partners and website visitors. This policy explains what data we collect, why we collect it, and how we protect it, in accordance with the Saudi Personal Data Protection Law (PDPL).
Data We Collect
We collect the data you provide directly — such as your name, email, phone number, nationality and passport details required for visa and travel arrangements — as well as basic technical data such as browser type and pages visited to improve our website.
How We Use Your Data
Your data is used exclusively to provide Umrah services: issuing visas, booking accommodation and transport, coordinating reception, and communicating with you about your journey. We never sell your personal data to third parties.
Data Sharing
We share data only with official authorities (such as the Ministry of Hajj and Umrah and the Nusuk platform) and with service providers directly involved in your journey — hotels, carriers and guides — to the extent necessary to deliver the service.
Data Security
We apply administrative and technical safeguards to protect your data from unauthorized access, alteration or loss, and we retain it only for as long as required by the service and by law.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at the details on our Contact page. We will respond within the period required by law.